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ERS Team

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Karen Hawley Miles

President and Executive Director

617.607.8961

Karen Hawley Miles is the president and executive director of Education Resource Strategies, Inc. ERS is a non-profit organization dedicated to helping urban school systems organize talent, time and money to create great schools at scale. Dr. Miles has worked intensively with large urban school systems nationwide to analyze and improve their funding systems, school level resource use, and human capital and professional development systems. This work has two major components:  partnering with urban districts to deeply analyze their resource use and then working side-by-side with them to change the district’s resource strategies in ways that improve school performance. ERS focuses especially on helping districts to redesign their funding systems; create new schools that organize talent, time, and technology to maximize learning; restructure teaching to encourage individual and team effectiveness; and develop powerful school turnaround strategies.

Karen supports the thought leadership in all ERS partnerships while also documenting what works and sharing findings from the field in numerous publications and collaborations. In addition, she oversees the development of support tools for leaders working to implement these research-based strategies in their own districts.

Karen has taught school leaders at Harvard University, in school districts, for New Leaders for New Schools, and the Broad Institute for School Boards. She has authored numerous articles and co-authored The Strategic School: Making the Most of People, Time and Money with Stephen Frank.  She serves as a Commissioner on the Equity and Excellence Commission for the U.S. Department of Education and as a Senior Advisor to the Aspen Institute Education and Society Program.

Prior to her work at ERS, she worked at Bain & Company as a strategy and management consultant for hospitals and corporations.  She has a B.A. in Economics and Political Science from Yale University and a Doctorate in Education from Harvard University, specializing in school organization, change and finance. 

Karen enjoys spending time with her twin boys and husband, reading a book a week, running, biking, and being outdoors anywhere but especially in the mountains.

480 Pleasant Street, Suite C - 200

Watertown, MA 02472

617.607.8000

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